Designation

Head – Credit

Department

Credit

Reporting To

Chief Executive Officer (CEO)

Location

Corporate Office

Industry

NBFC / Banking

Employment Type

Full-time

Experience

Preferred

10 years in Credit / Underwriting / Credit Risk within NBFC, Banking or Financial Services.

Experience in an

NBFC will be preferred .

The candidate should ideally have managed multi-product and multi-branch credit operations in roles such as:

Head – Credit

Zonal Credit Head

Regional Credit Head

National Credit Manager

Senior Credit Risk Leader

Key Competencies

Strong underwriting capability

Financial and cash-flow analysis

Secured and unsecured lending expertise

Credit policy expertise

Portfolio risk management

Solid and independent decision-making

Analytical and data-driven approach

Ability to challenge Business teams constructively

Strong leadership and people management

High integrity and governance orientation

Strong MIS and portfolio analytics

Ability to balance growth with credit quality

Ideal Candidate Profile The ideal candidate should be a strong and independent Credit leader who can manage the complete Credit function from the Corporate Office while working closely with the CEO and Leadership Team.

The role should deliver

Quality

Strong underwriting and consistent credit decisions.

Control

Clear policies, approval authority and deviation governance.

Speed

Efficient Credit TAT without compromising quality.

Portfolio Health

Low delinquency, controlled NPAs and early identification of risk.

Leadership

A strong, independent and scalable Credit organisation.

The Company is looking for a hands-on Credit Head who can support business growth while protecting portfolio quality through disciplined underwriting, strong analytics and independent credit decision-making.

Role Purpose The Head – Credit will be responsible for the entire Credit function of the Company, including credit policy, underwriting, analysis, sanctioning, approval controls, portfolio monitoring and credit-risk governance across all lending products and branches.

Operating from the Corporate Office, the role will report directly to the CEO and work closely with the Leadership Team, Business, Risk, Operations, Collections, Legal, Compliance and Finance functions.

The objective is to support profitable business growth through strong underwriting, disciplined approvals, consistent policy application, fast turnaround times and high portfolio quality.

Key Responsibilities

1.

Credit

Strategy & Governance

Develop and implement the Company’s overall Credit Strategy.

Establish strong underwriting and approval standards.

Ensure credit decisions balance growth, risk and profitability.

Maintain independence of Credit from Sales and Business teams.

Present key credit risks, trends and policy recommendations to the CEO and Leadership Team.

Establish strong credit governance and escalation mechanisms.

2.

Credit Policy

Management

Own and periodically review credit policies across applicable products including:

Loan Against Property

Personal Loans

Vehicle Loans

Business Loans

Gold Loans, where applicable

Other secured and unsecured products

Define and review





Customer eligibility

LTV

FOIR / DBR

Income assessment

Banking norms

Bureau parameters

Property eligibility

Credit score requirements

Exposure limits

Deviations

Approval authorities

Documentation standards

Ensure all policies are properly approved, version-controlled and communicated.

3.

Credit

Underwriting & Analysis

Ensure comprehensive assessment of proposals covering:

Customer profile

Repayment capacity

Income and cash flow

Banking behaviour

Bureau history

Existing indebtedness

FOIR / leverage

Business stability

Financial statements

GST / Income Tax data where applicable

Property / collateral

Legal and technical reports

Fraud indicators

Applicant and co-applicant strength

Ensure all analysis and rationale are properly captured in the Credit Appraisal Memorandum / CAM.

4.

Credit

Approvals

Manage centralised credit approvals within delegated authority.

Review and approve higher-value and complex proposals.

Ensure sanctions comply with approved Credit Policy.

Review policy deviations before approval.

Escalate cases beyond delegated authority to the appropriate sanctioning authority.

Maintain proper approval rationale and audit trail.

Ensure maker-checker controls are followed.

- Delegation of Authority

Maintain a Credit Delegation Matrix based on:

Product

Loan amount

Risk grade

Applicant profile

Security type

Policy deviations

Geography

Approver seniority

Ensure no individual approves proposals beyond assigned authority.

6.

Deviation

Management

Establish a formal deviation framework.

Categorise deviations based on risk and materiality.

Monitor deviation frequency and concentration.

Review recurring deviations.

Escalate high-risk or excessive deviations.

Recommend policy changes where recurring deviations indicate business or policy gaps.

7.

Credit

Risk & Portfolio Quality

Monitor

Delinquency

SMA / NPA

Roll rates

Vintage performance

First-payment default

Product-wise defaults

Branch-wise portfolio quality

Credit-score bands

LTV / FOIR bands

Deviation performance

Early delinquency

Identify emerging risks and modify underwriting standards where required.

8.

Early

Warning & Feedback Loop

Analyse default trends and root causes.

Work closely with Collections and Risk on stressed segments.

Incorporate delinquency and recovery learnings into Credit Policy.

Identify weak geographies, products, profiles or sourcing channels.

Take corrective action before portfolio deterioration becomes material.

9.

Fraud

Prevention

Work with Risk, Audit and Operations to identify and prevent:

Identity fraud

Document fraud

Income manipulation

Banking manipulation

Property fraud

Multiple financing

Employee / customer collusion

Forged documentation

Synthetic profiles





Ensure suspicious cases undergo enhanced verification or investigation.

10.

Secured

Lending & Collateral Oversight For secured products:

Review property eligibility and marketability.

Ensure adherence to LTV limits.

Review legal and technical findings.

Monitor title and valuation risks.

Monitor geographic and property-type concentration.

Ensure key collateral conditions are completed prior to disbursement.

11.

Credit

Operations & TAT

Oversee credit process quality from application to sanction, including:

Document completeness

Verification

Bureau analysis

Banking analysis

Financial assessment

Legal and technical checks

CAM preparation

Approval

Sanction conditions

Pre-disbursement credit conditions

Define Credit TAT standards and reduce avoidable delays without weakening underwriting quality.

12.

Leadership Team

Collaboration

Work closely with the CEO and Leadership Team on:

Business planning

Portfolio strategy

Risk appetite

Product development

Pricing

Geographic expansion

New customer segments

Growth plans

Collection trends

Credit-cost management

Technology and automation

Provide an independent Credit perspective on major business decisions.

- Team Leadership

Lead the Credit organisation including:

Regional Credit Managers

Area Credit Managers

Credit Managers

Credit Officers

Credit Analysts

Central Credit Team

Responsibilities include

Manpower planning

Recruitment

Performance management

Training

Productivity

Quality reviews

Succession planning

14.

Credit

Training

Ensure continuous training on

Credit Policy

Financial analysis

Bureau interpretation

Banking analysis

Income assessment

FOIR / LTV

CAM preparation

Fraud indicators

Legal and technical reports

Deviations

Regulatory requirements

- MIS & Analytics

Maintain dashboards covering

Applications received

Approval / rejection rates

Sanctions

Disbursements

Credit TAT

Deviations

Risk grades

Credit scores

LTV

FOIR

Delinquency

NPA

First-payment default

Vintage performance

Branch-wise quality

Approver-wise performance

Use data and analytics to improve underwriting and policy.

- Audit, Compliance & Regulatory Controls

Ensure Credit operations comply with applicable RBI requirements and Company policies.

Support Internal Audit, Compliance and regulatory reviews.

Ensure timely closure of Credit-related observations.

Maintain complete audit trails for approvals and deviations.

Participate in policy reviews arising from regulatory changes.

- Product & Policy Development

Work with the CEO, Leadership Team, Business, Risk and Product teams on:

New lending products

New customer segments

Pricing frameworks

Risk-based pricing

Credit programmes

Surrogate income programmes

New geographies

Digital underwriting

Automated decisioning

Ensure adequate credit-risk assessment before rollout.

Key Performance Indicators

Portfolio quality

Delinquency / NPA levels

First-payment default

Credit TAT

Approval quality

Deviation levels

Vintage performance

Credit losses

Policy adherence

Audit compliance

Fraud incidence

Credit-team productivity

Quality of underwriting and CAM

Timely policy reviews

📌 Head of Credit (Corporate Office) (Athiyur)
🏢 Dhanam Investment And Finance (P
📍 Athiyur