Position Details

Head – Administration & Campus Operations

Position: Head – Administration & Campus Operations

Department: Administration & Campus Operations

Location: Bengaluru, Karnataka

Employment Type: Full-time

Experience: 10–15 years of relevant experience

Reporting To: Registrar / CEO / Director / Vice Chancellor, as applicable

About the Role The Head – Administration & Campus Operations will lead the overall administrative, facilities, security, procurement, maintenance, and operational functions of the campus. The role is responsible for ensuring a safe, disciplined, efficient, well-maintained, and service-oriented campus environment, and for establishing systems, SOPs, and controls that support the institution's academic and administrative objectives.

Key Responsibilities

- Lead and oversee day-to-day campus administration and operational activities.
- Develop, implement, and monitor SOPs, policies, service standards, and administrative processes.
- Oversee campus infrastructure, civil works, electrical, plumbing, HVAC, DG sets, lifts, water supply, and other utilities.
- Plan and monitor preventive and corrective maintenance and ensure timely closure of maintenance issues.
- Manage security operations, access control, visitor management, CCTV surveillance, emergency response, and security audits.
- Coordinate fire safety, disaster preparedness, evacuation procedures, and liaison with police, fire, and other statutory authorities.
- Oversee procurement, quotations, comparative statements, vendor negotiations, purchase orders, contracts, and procurement documentation.
- Supervise stores, inventory, asset registers, stock controls, and institutional resource management.
- Manage housekeeping, sanitation, waste management, pest control, gardening, landscaping, and other campus support services.
- Oversee transport and fleet operations, including drivers, vehicle maintenance, statutory documents, and event-related logistics.
- Coordinate hostel administration and support services, where applicable.




- Provide end-to-end administrative and logistical support for conferences, workshops, convocations, VIP visits, and institutional events.
- Prepare and monitor the annual administrative and campus operations budget and support cost optimization.
- Manage AMC/service contracts, outsourced manpower, vendors, contractors, and service-level performance.
- Maintain administrative records, licences, certificates, contracts, asset records, and compliance documentation.
- Lead, deploy, supervise, and evaluate administrative and support-service teams.
- Prepare periodic MIS and operational reports for senior management and recommend improvements.

Essential Eligibility Criteria

- Master's Degree in Business Administration, Management, Public Administration, Operations Management, Commerce, or a related discipline from a recognized university.
- Candidates with a Bachelor's Degree and substantial relevant experience may also be considered.
- Minimum 10–15 years of relevant experience in administration, facilities, campus operations, institutional management, corporate administration, defence administration, or a similar environment.
- Minimum 5 years of experience in a managerial or supervisory leadership position.
- Experience in a college, university, research institution, corporate campus, hospital, or other large multi-functional organization will be preferred.
- Proficiency in MS Office, MIS/ERP systems, documentation, reporting, and administrative tools.

Preferred Candidate Profile – Defence / Armed Forces

Candidates with a background in the Indian Armed Forces / Defence Services will be given preference, particularly those with relevant experience in administration, logistics, security,



infrastructure, estate management, procurement, personnel management, or large-scale operations.

- Retired/retiring commissioned officers with relevant administrative or operational experience may be considered.
- Experience in military administration, logistics and supply chain, estate/infrastructure management, security, transport/fleet management, procurement and stores will be an advantage.
- Experience in emergency management, disaster preparedness, discipline, manpower management, and coordination with civil authorities will be highly desirable.

Key Competencies

- Leadership, discipline, integrity, and strong administrative judgment
- Campus/facilities and vendor management
- Procurement, negotiation, contract and cost management
- Security, safety, emergency and risk management
- Team leadership and manpower deployment
- Planning, problem-solving, decision-making, and execution
- Strong written and verbal communication
- Stakeholder coordination and conflict-resolution skills
- Ability to work under pressure and manage multiple priorities

Key Performance Indicators

- Operational efficiency and service delivery across campus
- Maintenance response and closure timelines
- Security, safety, and statutory compliance
- Procurement efficiency, transparency, and cost optimization
- Vendor and outsourced manpower performance
- Campus cleanliness, hygiene, and facilities standards
- Asset, inventory, and contract management
- Budget adherence and operational cost control
- Quality of institutional event and VIP visit management

What We Offer

- An opportunity to lead critical campus administration and operations in a reputed educational institution.
- A leadership role with cross-functional responsibility and direct interaction with senior management.
- A professional setting focused on operational excellence, safety, discipline, and continuous improvement.

? Location: Bengaluru, Karnataka

? Employment Type: Full-time

? Experience: 10–15 years

📌 HEAD – ADMINISTRATION & CAMPUS OPERATIONS (Bengaluru)
🏢 Cambridge Institute of Technology
📍 Bengaluru