HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location Interview Date : 21-Sept-2026

Drive timing: 11:30 AM to 1:00 PM Meeting Link

Microsoft Teams meeting

Join: https://teams.microsoft.com/meet/416904027958244?p=WinVCKkeyPfMrBsjWM

Meeting ID: 416 904 027 958 244

Passcode: 3tx7ue7h Hiring Alert |Customer Support | Nagpur We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great chance to kick-start or grow your career.

Role: Level 1 (Customer Service Representative)

Location: Nagpur

Shift: 24x7 Rotational

Week Offs: 2 Rotational Offs

Experience: Fresher What You’ll Do:

Handle customer queries via calls, emails,



and tickets

Perform initial troubleshooting & issue resolution

Log and manage incidents using ticketing tools (ServiceNow preferred)

Ensure timely updates, follow-ups, and proper documentation

Escalate complex issues to higher support levels

Deliver high customer satisfaction What We’re Looking For:

Strong communication skills

Basic IT troubleshooting knowledge

Willingness to work in rotational shifts

Freshers & early professionals are welcome B.Tech, BCA, MCA and M.Tech not eligible

📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 21 Sept 2026 (Mumbai)
🏢 HCLTech
📍 Mumbai