- Lead and manage the Guest Relations team.
- Ensure excellent customer experience across the showroom.
- Manage walk-ins, enquiries, customer feedback, and follow-ups.
- Coordinate with Sales, Service, and CRM teams.
- Handle customer escalations and ensure timely resolution.
- Monitor team performance, MIS, and customer satisfaction.
- Train and motivate the GR team to achieve business and customer experience goals.
Requirements: Positive communication, leadership, customer-handling, and team management skills. Automobile dealership experience preferred.
Location: Bengaluru
Salary: Best in Industry + Incentives
📌 Guest Relations Manager (Bengaluru)
🏢 Viva Magna
📍 Bengaluru
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