About usVibetheory.ai is a next-generation creative and digital transformation partner helping brands adapt, evolve, and thrive in the age of intelligence. We combine AI, design thinking, and storytelling to craft meaningful brand experiences that connect humans and machines seamlessly.

Role OverviewWe’re looking for a Group Head - Account Management to lead and scale client relationships across key accounts. This role sits at the intersection of strategy, execution, and growth - driving client success while ensuring internal teams deliver high-quality, impactful work.

You’ll be responsible for building strong client partnerships, guiding account teams and unlocking current business opportunities within existing relationships.

Key Responsibilities:

- Own and lead key client accounts with full responsibility for relationship health, delivery quality, and revenue growth
- Deeply understand client business objectives and translate them into clear, actionable strategies and briefs
- Drive account growth through proactive identification of upsell, cross-sell, and new opportunity areas
- Lead quarterly/annual planning, business reviews, and strategic discussions with clients
- Ensure seamless execution across projects - timelines, quality, and communication standards
- Act as the bridge between client expectations and internal teams (creative, content, media, tech)
- Bring clarity to briefs, align stakeholders, and ensure teams are set up for success
- Manage and resolve conflicts across teams while protecting both delivery and relationships
- Build, lead, and mentor a high-performing account management team
- Set clear goals, track performance,



and ensure accountability across team members
- Identify underperformance early and take corrective actions (coaching, restructuring, or escalation)
- Lead or contribute to pitches and new business opportunities within existing or new accounts
- Ensure robust storytelling, strategic thinking, and commercial viability in all proposals
- Establish and improve processes, tools, and systems for better tracking of projects, timelines, and account performance
- Monitor key campaign and account metrics to ensure effectiveness and continuous improvement

Qualifications

- 6 - 8+ years of experience in account management/client servicing (agency, digital, or integrated background preferred)
- Proven track record of managing large accounts and driving measurable growth
- Strong understanding of digital marketing, content, campaigns, and brand strategy
- Excellent communication, presentation, and client-facing skills
- Experience working with cross-functional teams (creative, media, strategy, tech)
- Demonstrated ability to handle high-pressure situations, complex stakeholders, and fast-paced environments
- Strong commercial acumen with experience in revenue ownership or target-driven roles
- Strong problem-solving and decision-making ability

Why this role?

- High ownership role with direct impact on client growth and business outcomes
- Prospect to work on integrated solutions across creative, digital, and emerging AI-led capabilities
- Fast-paced, high-learning environment with exposure to diverse brands and challenges
- Freedom to build, shape, and lead a team your way
- Close collaboration with leadership and visibility into business decisions

📌 Group Head - Account Management (Noida)
🏢 VibeTheory.AI
📍 Noida