Grievance Redressal Officer-HO & SUPPORT-Grievance Redressal - Responsible for addressing and resolving grievances raised by customers or employees.

- Acts as a liaison between the organization and complainants to ensure fair and timely resolution.
- Requires solid communication and problem-solving skills to handle sensitive issues effectively.
- Typically involves understanding regulatory and compliance frameworks related to grievance management.
- The role is crucial for maintaining organizational reputation and ensuring customer satisfaction.
- Works closely with various departments to investigate and resolve complaints.
- Requires attention to detail and ability to manage confidential information.
- May involve preparing reports and documentation related to grievance cases.
- The position is based in Mumbai and involves office-based work.
- Suitable for candidates with experience in legal, compliance, or customer grievance handling functions.

📌 Grievance Redressal Officer (Mumbai)
🏢 Kotak Securities
📍 Mumbai