Front Office Supervisor

Location: Fort Kochi, Ernakulam, Kerala

Salary: 18,000 20,000 per month

Employment Type: Full-time, Permanent

We are looking for a Front Office Supervisor to support the daily front desk operations of our boutique hotel and ensure a friendly and smooth guest experience.

Responsibilities

- Supervise daily front desk activities.
- Handle guest check-in and check-out.
- Assist guests with enquiries and requests.
- Coordinate room status with Housekeeping.
- Assist with reservations, room assignments and billing.
- Maintain basic front office records.
- Guide front office staff and ensure proper service standards.
- Handle guest concerns professionally.

Requirements
- 3+ years of hotel Front Office experience.
- Previous supervisory experience is preferred.
- Positive communication and customer service skills.
- Basic computer knowledge; hotel PMS experience is an advantage.
- Willingness to work shifts, weekends and holidays when required.

Interested candidates can apply with their updated CV.Role & responsibilities

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