Company: Vision Laptops

Location: secunderabad CTC

Job Type: Full time

Reports To: managing director

Job Purpose: As the Front Office Executive, you will be the first point of contact for our customers, clients, and visitors. You will play a crucial role in shaping their experience by blending professional hospitality with a foundational understanding of our laptop products and retail/repair services. Your primary focus will be managing the front desk, welcoming walk-in customers, handling inquiries, and coordinating between the sales and technical service teams.

Key Responsibilities: customer Greeting & Reception, Welcome walk-in customers warmly, understand their requirements (purchase, repair, exchange, or inquiry), and direct them to the appropriate sales executive or service technician.Inquiry

Management: Handle incoming phone calls, emails, and online leads. Provide accurate details regarding laptop pricing, stock availability, ongoing promotions, and repair status.

Front Desk & Showroom Upkeep: Maintain a clean, organized,



and presentable reception area. Ensure that product brochures, price lists, and promotional materials are neatly displayed.

Service Coordination: Log incoming laptops for service or repair, issue token numbers or job sheets to customers, and follow up with the technical team to provide timeline updates to clients.

Administrative Support: Assist with billing, data entry of customer walk-ins, managing courier shipments (inward/outward parts), and maintaining records in the Excel sheets.

Basic Product Demonstration: Answer basic questions about different laptop brands (e.g., Dell, HP, Lenovo, ASUS, Apple) and guide customers toward the right sales zone.

Training: training for freshers will be provided on the job

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Work Location: In person

📌 Front office executive (Hyderabad)
🏢 vision laptops
📍 Hyderabad