Job Responsibilities

- Handle guest check-in and check-out procedures efficiently and professionally.

- Manage room reservations, room allocations, extensions, cancellations and guest requests.

- Operate IDS software for reservations, billing, room status and front office operations.

- Handle guest queries, complaints and requests and ensure timely resolution.

- Coordinate with Housekeeping, F&B;, Engineering and other departments for smooth guest services.

- Maintain accurate guest records, registration cards and front office documentation.

- Handle cash, billing, invoices and payment-related activities as required.

- Prepare daily front office reports, occupancy reports and other MIS reports.

- Monitor room availability and coordinate with the team to ensure smooth room inventory management.

- Ensure proper handover and communication between shifts.

- Follow hotel SOPs,



safety standards and guest service procedures.

- Support the Front Office Manager in day-to-day operations.

Requirements

- 4–5 years of relevant experience in the hotel/hospitality industry.

- Mandatory hands-on experience with IDS software.

- Good knowledge of front office operations and hotel procedures.

- Strong guest-handling and communication skills.

- Positive knowledge of MS Office/Excel.

- Ability to handle pressure and work in rotational shifts.

- Professional appearance and customer-oriented approach.

- Immediate joiners preferred.

Pay: ₹24,000.00 - ₹28,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Front Office Executive (Receptionist) (Electronic City)
🏢 svenska hotels
📍 Electronic City