Company Description Sayaji Hotels Ltd is a leading homegrown Indian hospitality brand known for its signature “Yours Truly” service, offering warm, personalized experiences rooted in trust and elegance. With 39 hotels across 29 cities and over 2,537 keys, the group provides diverse stay options ranging from refined luxury to smart, contemporary comfort.

Its portfolio includes flagship Sayaji Hotels, Effotel by Sayaji, Enrise by Sayaji, Sayaji Resorts & Spa Udaipur, and The Forest Chapter by Sayaji, catering to both business and leisure travelers. Built on a legacy of innovation and care, Sayaji has delivered over 350,000 memorable stays and continues to grow as a brand where hospitality feels human and genuinely attentive.

Role Description The Front Office Duty Manager is a full-time, on-site role based in Vadodara, responsible for overseeing daily front office operations and ensuring smooth guest arrivals, stays, and departures. This role manages the front desk team, monitors reservations and check-in/check-out processes, and ensures accurate billing and documentation.

The Duty

Manager addresses guest queries and concerns promptly, works to enhance guest satisfaction, and coordinates with housekeeping, food and beverage, and other departments for seamless service delivery.



The position also involves maintaining front office standards, training team members on service procedures, and implementing policies that support a professional, welcoming, and efficient workplace aligned with Sayaji’s “Yours Truly” service philosophy.

Qualifications

- Candidates should possess strong Front Office and Office Administration skills to manage daily operations, staff coordination, and documentation.
- Candidates should demonstrate excellent Customer Service and Customer Satisfaction skills to handle guest interactions, resolve concerns, and maintain high service standards.
- Candidates should have effective Communication skills, including explicit verbal and written abilities, to interact with guests, colleagues, and management.
- Candidates should ideally have experience in hotel operations or hospitality management, with knowledge of front office systems and reservation software.
- Candidates should bring strong problem-solving abilities, attention to detail, and the capacity to work in a fast-paced workplace with rotating shifts.
- A diploma or degree in Hospitality Management or a related field, along with prior supervisory experience in front office or guest relations, will be advantageous.

📌 Front Office Duty Manager (Vadodara)
🏢 Sayaji Hotels
📍 Vadodara