Company Description Treat Hotels & Resorts is a hospitality brand backed by the legacy of the Mundra Group, known for thoughtfully designed destinations and memorable guest experiences. With over 800 keys across Western India in locations such as Silvassa, Gholvad, Nashik, Thane, and Daman, the brand focuses on warm hospitality and operational excellence. Treat has become a preferred partner for destination weddings, MICE events, corporate retreats, and leisure travel, offering expansive venues and attentive service.

The properties highlight local heritage, landscapes, and traditions, creating immersive stays in culturally rich regions. The brand is now expanding into key Northern destinations including Kumbhalgarh, Jim Corbett, Udaipur, and Pushkar, strengthening its footprint in leisure and experiential travel markets.

Role Description The Front Office Assistant role is a full-time, on-site position based at Treat Hotels & Resorts in Kumbhalgarh. The role involves welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and courteous front desk experience. Daily responsibilities include handling phone calls, responding to guest inquiries, coordinating room assignments, and managing appointment scheduling for meetings, events, or guest services.

The Front Office

Assistant will maintain accurate records, support administrative and clerical tasks,



and collaborate with other departments to resolve guest requests efficiently. This role requires a strong focus on guest satisfaction, adherence to hotel policies, and professional representation of the Treat brand at all times.

Qualifications

- Candidates should possess robust Interpersonal Skills to interact professionally and empathetically with guests and team members.
- Candidates should possess effective Phone Etiquette to handle inquiries, reservations, and guest communication clearly and courteously.
- Candidates should possess Appointment Scheduling and Administrative Assistance skills to coordinate bookings, meetings, and guest services efficiently.
- Candidates should possess solid Clerical Skills to manage documentation, records, and front office processes accurately.
- Good verbal and written communication skills in English; knowledge of local languages is an advantage.
- Previous experience in front office, customer service, or hospitality roles is preferred.
- Ability to work flexible shifts, including weekends and holidays, as required by hotel operations.
- Basic computer literacy and familiarity with hotel management or reservation systems is beneficial.
- A diploma or degree in hospitality management or a related field is an added advantage.

📌 Front Office Assistant (Kumbhalgarh)
🏢 Treat Hotels u0026 Resorts
📍 Kumbhalgarh