Healthcare Sales | Cancer Treatment | International Patient Conversion
Location: Gurgaon, Sector 32
Work Mode: Work from Office only
Salary: ₹25,000/month + Performance Incentives
Language: French fluency is mandatory
About FITSIBFITSIB is a cancer-focused international patient guidance and treatment navigation platform.
We help patients and families from different countries access appropriate cancer treatment in India by coordinating specialist consultations, hospital selection, treatment plans, cost estimates, medical travel, visa support, accommodation, hospital admission, and post-treatment follow-up.
We are currently hiring a French-speaking International Patient Sales Counsellor to work with cancer patients and families from French-speaking African countries who are considering travelling to India for treatment.
About the RoleThis is a healthcare sales, patient counselling, follow-up, and conversion role.
You will speak with international patient leads through phone calls and WhatsApp, understand their treatment requirements, build trust with patients and families, explain available treatment options in India, and guide qualified patients toward travelling to India for treatment.
Your performance will be measured on your ability to move patients through the complete journey:
Lead → Medical Reports → Doctor Consultation → Treatment Plan & Cost → Patient Counselling → Treatment Decision → Travel to India → Hospital Admission
This is not a purely customer-support or coordination role. Candidates must be comfortable with sales targets, follow-ups, patient conversion targets, and performance incentives.
Key Responsibilities
- Connect with French-speaking international patient leads through calls and WhatsApp
- Understand the patient's diagnosis, current treatment, medical reports, budget, passport status, and ability to travel
- Build strong relationships with cancer patients and their families
- Collect medical reports and coordinate doctor or hospital review
- Explain treatment plans, hospital options, doctor recommendations, and estimated treatment costs provided by hospitals
- Counsel patients about travelling to India for cancer treatment
- Address questions related to doctors, hospitals, treatment costs, visa, travel, accommodation, and stay in India
- Conduct regular follow-ups with prospective patients until a treatment decision is made
- Handle patient objections professionally and help families understand available treatment pathways
- Schedule consultations with oncologists and hospital teams
- Convert qualified enquiries into confirmed patients travelling to India
- Coordinate with internal teams after patient confirmation for visa, travel, accommodation, airport pickup, hospital appointment, and admission
- Maintain accurate lead stages, follow-ups, and communication records in Zoho CRM
- Achieve monthly consultation, conversion, travel, and admission targets
Who Should ApplyWe are looking for candidates who have:
- Fluency in French – Mandatory
- Strong spoken communication skills
- Experience in sales,
inside sales, tele-sales, counselling, or customer conversion
- Confidence speaking with international customers or patients
- Solid follow-up and objection-handling skills
- Ability to build trust with patients and families
- Comfort working in a target-driven and incentive-based environment
- Ability to manage multiple leads simultaneously
- Good computer, WhatsApp, email, and CRM skills
Preferred BackgroundCandidates with experience in any of the following will be preferred:
- International Patient Sales
- Hospital International Business
- Healthcare Sales
- Patient Counselling
- International Patient Coordination
- Tele-sales / Inside Sales
- French Customer Support with Sales
- International Lead Conversion
Healthcare experience is preferred, but candidates with strong French communication skills and proven sales ability are also encouraged to apply. ImportantThis role involves counselling cancer patients and their families regarding treatment options available in India.
The counsellor will explain and coordinate treatment information provided by qualified doctors and hospitals and will not independently diagnose patients or provide medical advice.
Why Join FITSIB?
- Fixed salary + performance-based incentives
- International healthcare sales exposure
- Opportunity to work with patients from French-speaking African countries
- Work with leading hospitals and oncologists in India
- Strong growth opportunity for high-performing sales professionals
- Direct ownership of international patient conversion
- How to Apply? Email your CV to:
[email protected] ? WhatsApp your CV to: +91 88604 11356
📌 French language Expert (Gurugram)
🏢 Fitsib Healthcare
📍 Gurugram