Role & responsibilities

- Review transactions and all available information to understand our customers while respecting all identities.
- Make customer-centric decisions and take the path of least resistance to protect our customers.
- Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
- Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
- Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.

Preferred candidate profile

- NO Undergraduates: Only Graduates with 1 year of experience in Financial Voice, Banking, Credit Card, Billing, Insurance Voice, etc.




- 1 year above international BPO exp (Voice/Chat/Email)
- Decent communication Skills
- Max 6 months gap allowed
- Immediate joiners preferred
- Willing to work onsite at Kalyani Nagar, Pune

Perks: Both-way Cab | 24x7 Rotational Shifts | 5 Days Working | Incentives & Bonuses

- Monday to Friday
- TIME: 1:00 PM 8:00 PM IST
- VENUE: Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune 411014

Visit us and bring: Updated CV + Valid ID + a friend too Send to this email your Full Name + Date + Time of Arrival for attendance: [email protected]

📌 Fraud Analyst - Transaction Monitoring | AML | KYC - International BPO (Pune)
🏢 Full Potential Solutions (fps)
📍 Pune