Company Description The Accord Metropolitan (*), located in Chennai, Tamil Nadu, India, is a luxury hospitality brand known for its high standards of service and guest experience. The property offers a refined environment that caters to both business and leisure travelers, with a focus on comfort, quality, and attention to detail. Team members are encouraged to deliver memorable stays through professional, courteous, and personalized service.

Working at The Accord Metropolitan provides exposure to a fast-paced, guest-centric environment and opportunities to grow within the hospitality industry.

Role Description The Food and Beverage Supervisor is a full-time, in office role based at The Accord Metropolitan in Chennai. This role oversees daily operations in designated restaurants, bars, banquets, or room service areas to ensure smooth service and high guest satisfaction.

Responsibilities include coordinating staff schedules, briefing and guiding team members before and during service, and monitoring food and beverage presentation and quality. The supervisor responds to guest inquiries and feedback, ensures adherence to hygiene and safety standards, and supports inventory control, billing accuracy, and revenue maximization. The role also involves assisting with training new staff, implementing service standards, and collaborating with the kitchen and management to improve menus, promotions, and overall service delivery.

Qualifications





- Proven experience in food and beverage operations within a hotel, restaurant, or similar hospitality environment, ideally in a supervisory or team lead capacity.
- Strong guest service orientation with the ability to manage guest requests, resolve issues professionally, and maintain a courteous and welcoming atmosphere.
- Team leadership capabilities, including staff coordination, performance guidance, basic training, and the ability to motivate diverse team members.
- Sound knowledge of food and beverage service standards, menu terminology, basic wine and beverage service, and restaurant or banquet procedures.
- Familiarity with point-of-sale (POS) systems, billing processes, cash handling, and basic reporting related to daily operations.
- Commitment to hygiene, safety, and regulatory compliance, including food safety practices and cleanliness in all service areas.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and management.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by hotel operations.
- Diploma or degree in Hotel Management, Hospitality, or a related field is preferred; equivalent work experience will also be considered.
- Prior experience in a luxury or upscale hotel environment in Chennai or similar markets is an added advantage.

📌 Food And Beverage Supervisor (Chennai)
🏢 The Accord Metropolitan (* * * * * )
📍 Chennai