- Deliver training through classroom sessions, on-the-job coaching, virtual platforms, and LMS.
- Ensure timely completion of e-learning modules by store employees.
- Take complete ownership of learning initiatives within assigned zones.
- Analyse business data to identify skill gaps and implement targeted improvement interventions.
- Follow a clinical solutions-centric approach to address product knowledge and counselling gaps.
- Submit accurate and timely training reports and track key performance metrics.
- Collaborate with Operations and HR teams to align training with business goals.