Field Application Engineer (Kochi)

Field Application Engineer (Kochi)

30 Sep
|
Grassroots Solutions u0026 Services
|
Kochi

30 Sep

Grassroots Solutions u0026 Services

Kochi

The technical bridge between the factory/engineering team and the client site - ensures every system that leaves DuBerG is correctly surveyed before quoting, correctly installed, and correctly supported after commissioning.

Key responsibilities:

- Conducts in office technical surveys (roof/land assessment, shading, electrical infrastructure, load verification) ahead of quotation/DPR preparation
- Supervises or directly assists installation and commissioning of solar, hybrid inverter, and BESS systems at client sites
- Diagnoses and resolves post-installation technical issues (inverter faults, battery BMS alarms, monitoring/communication issues) - first point of field escalation for service complaints
- Trains dealers, installers, and channel partners on correct installation practice and product handling for APEX/HELIX/NEXUS batteries and hybrid inverters
- Documents site conditions, commissioning reports, and warranty claims; feeds recurring field issues back to R&D;/production for design correction
- Supports Sales Engineers and Technical Sales Engineers with technical answers when a site visit uncovers a design constraint mid-sale





Qualifications & experience

- Diploma in Electrical Engineering or BTech in Electrical and Electronics Engineering (EEE)
- 2-4 years hands-on experience in solar PV/battery installation, commissioning, or field service (inverter/BMS troubleshooting experience preferred)
- Comfortable working at heights and in industrial electrical environments; safety certification a plus
- Valid driving license; willing to travel extensively, including outstation site visits

Skill matrix

- Solar PV installation & commissioning - Advanced
- Hybrid inverter configuration & troubleshooting (Deye or equivalent) - Advanced
- LiFePO4 battery/BMS diagnostics - Advanced
- Electrical safety practice (LT/HT site work) - Advanced
- Site survey & load assessment - Intermediate
- Dealer/installer training & documentation - Intermediate
- Monitoring/communication protocols (RS485/CAN/Wi-Fi dongles) - Intermediate
- Warranty/service reporting - Intermediate
- Basic sales/client communication support - Basic

📌 Field Application Engineer (Kochi)
🏢 Grassroots Solutions u0026 Services
📍 Kochi

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