JOB DESCRIPTIONFemale Branch Monitoring Executive – Position Branch Monitoring Executive Department Operations / Administration Job Location –SAHEED NAGAR Job Type Full-Time Job SummaryWe are looking for a responsible, alert, and well-organized Female Branch Monitoring Executive to oversee the daily operations and activities of all spa branches. The role will be responsible for monitoring branch activities remotely/through regular communication, checking daily operational data, maintaining reports, monitoring staff discipline, verifying client entries and payments, and ensuring that all branches follow company policies and procedures. Key ResponsibilitiesMonitor the daily activities and performance of all spa branches .

Collect and maintain daily branch reports from each location. Monitor and record daily client entries, bookings, walk-ins, and services provided . Check daily sales, collections, discounts, complimentary services, and payment modes such as Cash, UPI, Card, etc.

Monitor cash and digital payment reporting and identify any discrepancies. Track staff attendance, punctuality, grooming, discipline, and overall conduct . Monitor staff schedules, shift timings, leaves, and absenteeism.

Keep track of daily revenue and branch-wise performance data . Verify whether all client transactions and services are properly recorded. Monitor cancellation, refund, discount, and complimentary-service records .

Ensure branches are following standard operational procedures and company policies . Coordinate with Branch Managers/Receptionists regarding daily operational issues. Identify unusual activities, discrepancies,



missing information, or reporting gaps and immediately bring them to management's attention.

Maintain branch-wise daily, weekly, and monthly reports . Follow up with branches for pending reports or incomplete information. Monitor customer complaints, feedback, and important service-related issues.

Keep management updated regarding branch performance, staff issues, payment discrepancies, and operational concerns . Maintain proper confidentiality of company, staff, client, and financial information. Perform any other monitoring and reporting duties assigned by management.

Daily Monitoring

AreasThe Executive will monitor and report on: 1.

Client Activity

Total client entries Current and existing clients Walk-ins Appointments/bookings Services taken Client cancellations 2. Sales & Payments Total daily sales Cash collection UPI/Digital payments Card payments Discounts Refunds Complimentary services Payment discrepancies 3.

Staff Monitoring Attendance

Late coming Early leaving Shift compliance Staff discipline Grooming and professional conduct Staff availability 4.

Branch Operations

Opening and closing status Daily branch activity Service records Customer complaints Operational issues Inventory/consumable requirements,



where applicable Compliance with company procedures 5.

Reporting

Daily branch report Branch-wise sales report Client entry report Staff attendance/discipline report Payment report Issue/discrepancy report Weekly and monthly performance summaries Required SkillsGood communication and coordination skills Strong observation and monitoring ability Good knowledge of MS Excel / Google Sheets Ability to maintain accurate records and reports Basic understanding of sales and payment reconciliation Good follow-up skills Ability to identify discrepancies and irregularities Responsible and trustworthy Good time-management and organizational skills Professional communication with branch staff and management Preferred CandidateFemale candidate preferred Experience in spa, salon, beauty, hospitality, retail, or service industry will be an advantage. Candidates with experience in operations, branch monitoring, MIS reporting, administration, or front-office management may also apply. Should be comfortable communicating with multiple branches on a daily basis.

Key Qualities

Alert • Responsible • Disciplined • Organized • Good Communicator • Detail-Oriented • Trustworthy • Strong Follow-Up Skills Reporting To Management / Operations Head Performance Will Be Measured OnAccuracy of daily reports Timely collection of branch data Identification of discrepancies Effective staff and branch monitoring Proper payment and sales reporting Timely escalation of operational issues Overall quality and consistency of branch monitoring

📌 Female Branch Monitoring Executive (Bhubaneswar)
🏢 Three Amigos
📍 Bhubaneswar