Job Summary

Position: Soft Services Manager, Bangalore

Business: Property and Asset Management, Bangalore

Responsibilities

- Centralising all logs and requests
- Oversight and management of Building Upkeep Services Unit primarily of common areas of the building.
- Management of vendor personnel for assigned units.
- Manage training that includes assessing training needs of staff, and developing and coordinating programs to meet unit needs.
- Develop Work Plans and implement the same
- Organize and provide appropriate coordination for employee relations issues statutory compliances.
- Plans, schedules, inspect work, and assigns work to subordinate supervisors and/or teams.
- May supervise shift workers and inspect.
- Applies knowledge of administration of program, resources, and staff.
- Demonstrate ability to manage others and to communicate effectively.
- Develops, interprets, and applies policies.
- Reviews programs/ processes for effectiveness.
- Brief all staff regarding their duties, designated areas and special instructions if any.
- Prepare and implement various checklists, at the frequency instructed in the suggested formats.
- De-brief all supervised staff at the end of each shift.
- Monitor that the staff is cleaning in the required manner in order to ensure that the surfaces are maintained in the best possible way and to enhance their longevity.
- Ensure discipline, proper attire and etiquette in the staff under them.
- Ensure that janitor closets and storage areas are maintained in a neat and orderly manner at all times.
- Graduate in any discipline with good and consistent academic records.
- Good communication and interpersonal skills and 2-3 years experience in Soft services.
- Working knowledge of the philosophy, objectives, methods and practices of Janitorial operations including Cleaning chemicals consumables usage, maintenance,



repair of equipment s and waste disposal methods, hygiene sanitation standards techniques pertinent to housekeeping including scheduling, training, identification of needs and maintenance of controls.
- Ability to effectively supervise and coordinate the work of assigned areas of responsibility; to ensure the material, cost, work, and time reports; to communicate skilfully orally and in writing about the building/facility snags; to understand, carry out, and issue clear oral and written instructions; and to establish and maintain cooperative and effective relationships with those contacted in the course of work.
- Expert Knowledge in functional area of Janitorial services
- Adequate software exposure like MS office etc.
- Good Leadership Qualities
- Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally
- Read, interpret and apply laws, rules, regulations, policies and/or procedures

Requirements and Skills

- Proven industry experience
- Are you a degree holder with three to five years experience in facilities management
- Do you have a solid background in helpdesk operations and strong working knowledge of occupational safety
- Do you have a proven track record in rolling out improvement initiatives
- Team-oriented mindset
- At JLL, collaboration plays a central role in achieving success; you must demonstrate flexibility in working with a team, possess a customer-centric focus and superior organisational skills to manage daily activities effectively, and have excellent communication skills to coordinate with colleagues and clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Facility Manager - Soft Service (Bengaluru)
🏢 Jones Lang LaSalle (JLL)
📍 Bengaluru