- Supervise and train junior captains, stewards, and trainees on service etiquette, table setups, and resort protocols.
- Assign daily stations and side duties to the service team, ensuring optimal coverage during peak meal hours.
- Coordinate with the Chef and kitchen team regarding menu changes, dietary restrictions, daily specials, and timing of orders.
- Oversee banquet setups for special events, corporate groups, outdoor bonfires, or riverside dining if offered by the resort.
- Take precise orders and look for opportunities to upsell special resort menus, organic local dishes, or bonfire setups.
- Handle guest feedback and complaints gracefully, ensuring immediate corrective action to maintain high satisfaction.
- Build guest rapport by remembering preferences, which is crucial for the personalized environment of a boutique resort.
- Enforce strict cleanliness and sanitisation standards in the dining area, side stations, and bar/buffet counters.
- Ensure grooming standards of the service team are impeccably maintained at all times.

Perks and advantages

Free meal

📌 F & B Supervisor / Sr Captain (Rishikesh)
🏢 Eastlynn Hotels u0026 Resorts
📍 Rishikesh