Role & responsibilities

- Manage data cleaning activities for specified clients/studies

- Liaise directly with client/CRO DMs to develop a query management strategy during study start-up

- Enact and maintain data cleaning schedule in accordance with the established query management strategy

- Maintain visibility to data lock schedules and ensure reconciliation is complete prior to data lock periods

- Ensure seamless communication and follow up with our selected external client and internal clients.

- Analyze client data discrepancies. Update database accordingly to the clients needs and in compliance with the GCP rules when appropriate.

- Lead the communication with the other departments in relation to the discrepancy solving until resolution.

- Provide direct answers to the selected external client or internal clients and provide advice when the request is not directly feasible.

- Negotiate the timelines when needed.

- Involve selected external clients or internal client in decision making to ensure clients needs are being considered.





- Act as primary strategic representative between selected external clients and other Labcorp departments in the scope of the data reconciliation.

- Review the study Statement of Work to ensure compliance of the request with the protocol when appropriate.

- Perform quality checks on data revisions and answers provided to clients.

- Generate and review Labcorp database reports and resolve issues as needed.

- Lead escalation of issues that may impact resolution of the discrepancies on time. Manage workload and priorities to ensure all clients’ deadlines are respected.

- Work in a team-oriented, global workplace with a focus on customer service, both internal and external.

- Assist and support management in the implementation of global processes and procedures, ensuring seamless integration.

- Responsible for effective and timely adherence to management communications, meetings, and procedures.

📌 External Data lead (Bengaluru)
🏢 Labcorp
📍 Bengaluru