About Us :

Exotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Founded in 2011, our cloud-based product suite powers over 50 million daily engagements across voice, video, and messaging channels. Trusted by 6,000 companies across 60 countries, Exotel enables unified customer engagement for leading businesses.

Skilled Services :

The Professional Services team is the "Special Forces" of our engineering organization. We solve high-stakes enterprise puzzles, building fault-tolerant, scalable, and real-time distributed systems that integrate seamlessly with complex enterprise ecosystems.

Roles &

Responsibilities :

- Engineering Excellence : Design and develop high-complexity customizations, integrations, and automation modules for large-scale enterprise customers.
- Technical Leadership : Independently deliver complex modules and take ownership of the end-to-end execution of internal projects.
- Mentorship : Guide and unblock L1 engineers, ensuring the team maintains high coding standards.
- System Ownership : Navigate and optimize forked, legacy,



or complex codebases to ensure high performance.
- Stakeholder Management : Work closely with Product, Engineering, Infosec, and Customer-facing teams.

Must-haves :

- 1 - 2 years of software engineering experience with a Bachelor's or Master's in Computer Science.
- Advanced proficiency in PHP and expert knowledge of HTML, CSS, and React.js.
- Deep mastery of Data Structures, Algorithms (DSA), Concurrency, and Multithreading.
- Practical experience with 3-Tier and Microservices architectures, RESTful services, and HTTP protocols.
- Expert in SQL/NoSQL data modeling, caching layers, and building/deploying Linux-based applications.

What success looks like (first 90 days) :

- End-to-End Ownership : Take full responsibility for the design, implementation, and production stabilization of a high-complexity enterprise customization.
- Technical Leadership : Independently identify and resolve architectural challenges within legacy or forked codebases.

📌 Exotel - Integration & Customization Engineer I - PHP/React.js (India)
🏢 EXOTEL TECHCOM PRIVATE
📍 India