. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.
Responsibilities
Handle customer inquiries via phone in a professional and friendly manner. Resolve customer issues and provide solutions promptly. Maintain accurate records of customer interactions and transactions. Follow Teleperformance’s guidelines and procedures to ensure high-quality service. Work collaboratively with team members to improve customer satisfaction.
Requirements
Graduate or equivalent educational qualification. Previous experience in a customer service role, preferably in an international voice process. Excellent spoken and written English skills. Ability to work flexible hours, including night shifts. Reliable internet connection and a quiet, distraction-free workspace at home. Solid problem-solving skills and attention to detail. Kindly share your resume to @[email protected] Salary-24-27 takehome Location Mohali,
📌 Executive (Mumbai)
🏢 TP
📍 Mumbai
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