Job Title :L2 EUD Engineer

Location :Bangalore

Experience Level :5-6 years

Must-Have Skills

L2 Collaboration & EUC Support Engineer Must Have Skills

Microsoft Intune Administration L1 level

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

Windows 10/11 Troubleshooting & Administration

SCCM / MECM Administration

Azure AD (Entra ID) & Active Directory

Device Compliance & Endpoint Management

Patch Management & Software Deployment

Microsoft Defender / Endpoint Security

Mobile Device Management (MDM)

Teams Rooms & Meeting Room AV Support

Printer & Print Management

ServiceNow Incident & Request Management

Hardware Troubleshooting (Laptop/Desktop/Peripheral)

Asset Management & CMDB Management

Basic PowerShell Scripting

Joiner, Mover & Leaver (JML) Process

IMAC (Install, Move, Add, Change) Activities

Remote Support & User Support

ITIL Foundation Knowledge

Vendor & OEM Coordination

Nice-to-Have Skills

Remote Desktop Support

📌 EUC Support (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru