Main Responsibilities

- Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos) -

Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.
- Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan

Interfaces, Routing, DHCP, Port security, Spanning tree
- Understanding about different type of internet connectivity and configurations
- Understanding about Routers - Static & energetic Routing, Routing Protocols, OSPF, BGP.
- Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and

SolarWinds
- Perform network troubleshooting to isolate and diagnose common network problems and solve

complex problems.
- Suggest improvements to network performance, capacity, and scalability.
- Knowledge of public, private, and hybrid cloud computing networks and security such as

Microsoft (Azure), Amazon (AWS) environments
- Knowledge of WAF solutions is an added advantage.
- IT service management (ITIL) processes familiarity (e.g., change, service request, problem,

incident)




- Experiences in installing, Configuring and troubleshooting wireless access point and controllers.
- Document network configurations, procedures, and best practices to ensure consistency and

compliance with industry standards.

General Responsibilities

- Maintain and update configuration documents.
- Maintain assets and software license / subscriptions.
- Vendor co-ordination and support
- Maintain SLAs and do timely escalations.
- Report all incident/service/change requests in helpdesk tool.
- Provide after hour support in case of emergencies and occasional weekend maintenance.

Qualification

- Graduate or above
- 4+ years of total

Experience

- CompTIA A+,N+(Optional)
- CCNA Certification (Optional)
- FortiGate NSE

Skills
- Excellent troubleshooting skills
- Proven experience as Network administrator technician or similar role
- Exceptional organizing and time-management skills
- Very good communication abilities
- Routing, Switching, Firewall & Wireless network management.
- Reporting

📌 Engineer IT Infra Network Security (Kochi)
🏢 Soffit Infrastructure Services (P
📍 Kochi