About the Role:

Job Title- E-commerce -Sales Operations

Location- Ahmedabad

Key Responsibilities:

Catalog Management:

- Create, update, and manage product listings on e-commerce Platform. (E-commerce Website, Admin, backend)
- Ensure consistency and accuracy of product information including images, descriptions, specifications, pricing, and tags.
- Maintain catalog hygiene by removing duplicates, correcting errors, and updating out-of-stock items.
- Coordinate with the creative, content team, category, and product to get required assets for listings.

Category Management:

- Maintain classification and hierarchy of products by category, sub-category, and brand.
- Track performance of categories and identify bestsellers or underperformers.
- Suggest current sub-categories or attributes based on trends, customer behavior, and competitor benchmarking.
- Need to stay updated with new products going live and ensure timely addition in the category.

Order Management: Order Processing & Coordination





- Receive and validate purchase orders from sales team.
- Enter orders accurately into CRM systems with correct product specs, branding details, and timelines.
- Coordination with internal dept. to process the orders smoothly.
- Ensure artwork approvals, proofs, and SOP guidelines are followed.
- Daily check order flow and fill in the gaps to ensure smooth order fulfilment.

Key Skills Required:

- Proficient in MS Excel (Formulas, Pivot Tables, VLOOKUP, Power BI).
- Experience with e-commerce seller panels and CMS (OPS).
- Attention to detail and ability to work with large datasets.
- Knowledge of basic HTML (preferred, not mandatory).
- Willing to adapt and be flexible as per process requirement.

Qualifications:

- Bachelors degree,
- 3-5 years of relevant experience in e-commerce cataloguing, operations backend.

📌 E-commerce - Sales Operations (Ahmedabad)
🏢 Caterpillar Signs
📍 Ahmedabad