Qualification: Graduate / Diploma in E-Commerce, Business or relevant field
Salary: ₹18,000 – ₹25,000 per month
Employment Type: Full time
Job Overview
We are looking for an organized E-Commerce Operations Executive to support online store operations, order processing, product listings, and customer coordination. The candidate should be comfortable using online platforms and managing operational details accurately.
Key Responsibilities
- Manage routine operations for online sales channels.
- Update product listings, descriptions, pricing, and availability.
- Monitor incoming orders and coordinate timely processing.
- Coordinate with warehouse and delivery partners for dispatch.
- Track order status, returns, and exchanges.
- Respond to customer queries and route issues for resolution.
- Maintain accurate product, order, and inventory records.
- Support promotional updates and online catalogue maintenance.
- Prepare daily and periodic operations reports.
- Coordinate with sales, accounts, and customer-service teams.
Required Skills
- E-Commerce Operations
- Order Processing & Tracking
- Product Listing Management
- Inventory Coordination
- Customer Support
- MS Excel
- Online Marketplace Familiarity
- Organization & Attention to Detail