Job Overview

We are looking for an experienced and results-driven E-commerce Executive to manage and grow our online marketplace and D2C operations. The candidate should have hands-on experience with Amazon, Amazon FBA, Myntra, Pepperfry, FirstCry, and Shopify.

Key ResponsibilitiesAmazon & Amazon FBA Operations

- Manage day-to-day operations on Amazon Seller Central and Amazon FBA.
- Create and manage FBA shipments from warehouse to Amazon fulfilment centres.
- Prepare FBA shipment plans and ensure timely inventory dispatch to Amazon warehouses.
- Monitor FBA inventory levels, stock availability, low-stock alerts, and stock-outs.
- Plan inventory replenishment based on sales velocity, demand, and stock levels.
- Monitor FBA inventory ageing and take corrective action to reduce slow-moving and excess inventory.
- Track stranded inventory and resolve listing or inventory-related issues.
- Monitor FBA inbound shipments, receiving status, discrepancies, and reconciliation.
- Handle and follow up on FBA inventory discrepancies, lost/damaged inventory, and reimbursement claims.
- Monitor FBA customer returns and track inventory returned to Amazon fulfilment centres.
- Monitor Amazon FBA fees, storage fees, fulfilment fees, referral fees, and other applicable charges.
- Review FBA fee changes and identify opportunities to improve product-level profitability.
- Coordinate with warehouse and logistics teams for FBA stock preparation, labelling, packing, and dispatch as per Amazon requirements.
- Ensure products comply with Amazon FBA packaging, labelling, barcode, and shipment requirements.
- Monitor FBA performance and identify operational issues affecting sales, inventory, or profitability.




- Maintain accurate records of FBA shipments, inventory movements, returns, and reconciliations.
- Coordinate with Amazon Seller Support to resolve FBA, listing, inventory, shipment, and account-related issues.
- Prepare regular reports on FBA sales, inventory, shipments, returns, fees, ageing inventory, and profitability.

Marketplace & D2C Operations
- Manage day-to-day operations across Myntra, Pepperfry, FirstCry, and Shopify.
- Create, update, and optimize product listings, including titles, descriptions, images, keywords, attributes, and pricing.
- Manage product catalogues, inventory, orders, returns, cancellations, and refunds.
- Monitor sales, revenue, margins, conversion rates, traffic, and product performance.
- Plan and execute marketplace promotions, offers, deals, and campaigns.
- Monitor competitor pricing, product positioning, promotions, and marketplace trends.
- Coordinate with internal teams for inventory availability, order fulfilment, dispatches, and returns.
- Resolve marketplace operational issues by coordinating with platform support teams.
- Ensure accurate pricing, inventory, catalogue information, and product availability across all channels.
- Prepare regular marketplace and e-commerce performance reports.

Key Platforms
- Amazon Seller Central
- Amazon FBA
- Myntra
- Pepperfry




- FirstCry
- Shopify

Education & Qualifications
- B.Com or BBA graduate is mandatory.
- Candidates must hold a Bachelor’s degree in Commerce (B.Com) or Business Administration (BBA) from a recognized institution.
- 2–5 years of relevant experience in e-commerce, marketplace management, Amazon FBA, or D2C operations.
- Hands-on experience with Amazon Seller Central and Amazon FBA is required.

Required Skills
- Strong practical knowledge of Amazon FBA operations.
- Experience with FBA shipment creation, inventory management, replenishment, returns, reimbursements, and reconciliation.
- Knowledge of Amazon FBA fees, storage fees, fulfilment charges, and basic profitability calculations.
- Good understanding of marketplace catalogue and inventory management.
- Strong MS Excel / Google Sheets skills.
- Positive analytical and problem-solving abilities.
- Strong coordination and communication skills.
- Ability to manage multiple marketplaces and priorities simultaneously.
- Shopify and D2C experience will be an added advantage.

Preferred Candidate Profile The ideal candidate should be a B.Com/BBA graduate with practical experience in Amazon Seller Central and Amazon FBA, along with exposure to Myntra, Pepperfry, FirstCry, and Shopify. Candidates with hands-on experience in FBA inventory planning, shipment creation, warehouse coordination, FBA reconciliation, reimbursement claims, inventory ageing, FBA fees, returns, and profitability tracking will be preferred.

Pay: ₹15,000.00 - ₹32,000.00 per month

Benefits

- Paid sick time
- Paid time off

Work Location: In person

📌 E-Commerce Executive (West Delhi)
🏢 Smartway Lighting
📍 West Delhi