We are seeking enthusiastic candidates for the Domestic Voice Process role in India. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of service is delivered.
Responsibilities
- Handle inbound and outbound calls to address customer queries and provide assistance.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Document all interactions with customers in the system accurately and promptly.
- Collaborate with team members to improve processes and enhance customer experience.
- Achieve daily and monthly targets set by the management.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi.
- Basic computer proficiency and familiarity with MS Office.
- Strong listening skills to understand customer needs and provide appropriate solutions.
- Ability to work in a fast-paced setting and handle multiple tasks efficiently.
- Good interpersonal skills and a friendly demeanor.
- A positive attitude and a willingness to learn.
- High school diploma or equivalent; further education is a plus.
Process: Telecaller/ Sales
Qualification: Any
Experience: Freshers & Experienced
Language: Telugu & Kannada candidates only
Salary: 16K–18K
Shift: 9 AM – 6 PM
Working: 6 Days + 1 Rotational Off
Immediate joiners required
Interested candidates send your updated resume to this whats app number : (phone hidden)
Email id : [HIDDEN TEXT]
📌 Domestic Voice Process (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru
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