Role & responsibilities

- Handle online shipment bookings with shipping lines and freight forwarders.

- Prepare and submit Shipping Instructions (SI) and Verified Gross Mass (VGM) within stipulated deadlines.

- Coordinate with customers, shipping lines, and internal teams for shipment-related activities.

- Prepare and share Daily Shipment Reports (DSR) with customers regularly.

- Manage export and import documentation and ensure accuracy of shipment details.

- Track shipment status and provide timely updates to customers.

- Follow up on shipping line confirmations, documentation, vessel schedules, and shipment updates.

- Maintain proper records of bookings, shipping documents, and customer communications.

Preferred candidate profile

- Experience:



Minimum 1 year in International Logistics / Freight Forwarding / Documentation / Operations.

- Education: Graduate in any discipline.

- Communication: Valuable verbal and written communication skills.

- Technical Skills: Basic knowledge of MS Excel, MS Office, and online shipping portals.

- Core Skills: Customer coordination, documentation accuracy, follow-up, time management, and problem-solving.

- Industry Knowledge: Understanding of online bookings, SI, VGM, DSR, and international shipment procedures.

📌 Documentation / Operations Executive (New Delhi)
🏢 Chetak International Pvt.Ltd
📍 New Delhi