30 Sep
|
Epiphany Hospitality
|
Delhi
30 Sep
Epiphany Hospitality
Delhi
Job Overview: We are looking for a passionate and data-driven Digital Marketing Manager to drive digital growth and consumer engagement across our F&B; brands. This role is a blend of performance marketing, customer acquisition, digital branding, GEO & SEO and reputation management - all critical for scaling our dine-in and delivery business.
Role & responsibilities
Performance Marketing & User Acquisition
- Lead the planning, setup, optimization, and reporting of performance campaigns across Meta Ads, Google Ads, and other paid digital platforms.
- Own current customer acquisition strategy across dine-in, delivery, and event offerings.
- Drive retargeting and reactivation campaigns to convert lapsed or high-intent users through personalized audience segmentation.
- Identify and test emerging high-ROI platforms, channels, ad formats and growth-driven ad tactics (e.g., notification-based marketing, geo-fencing, contextual targeting) to capture untapped digital audiences.
• Partner with analytics and operations teams to measure, track, and optimize CPL, CAC, ROAS, and customer LTV.
- Plan and execute hyperlocal campaigns tied to store launches, events, or city-specific promos with a strong focus on conversion.
- Ensure continued growth in digital orders, leads, reservations,
and ticket sales via structured performance funnels.
Brand Marketing & Digital Engagement
- Own the GEO / AIO and SEO performance for brands under Impresario, ensuring discoverability through keyword optimization and content planning.
- Manage and optimize brand visibility across store listing platforms and maps (Google Business, Zomato, Swiggy, etc.).
- Lead Online Reputation Management (ORM) by responding to customer feedback and managing brand sentiment.
- Monitor and improve Google reviews and ratings, focusing on customer satisfaction and experience.
Preferred candidate profile Qualifications & Skills:
- 47 years of digital marketing experience, ideally in the F&B;, QSR, or hospitality sector.
- Hands-on experience with Meta Ads Manager, Google Ads, CRM platforms (like Clevertap, WebEngage, etc.)
- Strong knowledge of social media management, ORM tools, and GEO & SEO best practices.
- Creative thinker with a passion for the F&B; space and understanding of consumer behaviour in dine-in and delivery formats.
- Excellent collaboration and communication skills with data-first decision-making.
Interested candidates share their profiles on (phone hidden)/ (phone hidden)
📌 Digital Marketing Manager (Delhi)
🏢 Epiphany Hospitality
📍 Delhi