We are looking for a strategic and hands-on Digital Growth & Client Success Leader to lead our in-house digital function, strengthen existing client relationships, and drive client retention, engagement and growth.

This is a leadership role for someone who can take ownership, lead a team, manage key client relationships, and develop digital strategies that create long-term value for our existing clients.

Key Responsibilities

- Lead the company’s digital marketing and client growth strategy.
- Manage and strengthen relationships with existing key clients.
- Develop strategies to improve client retention, engagement and satisfaction.
- Identify opportunities to expand existing client accounts through cross-selling and value-added digital solutions.
- Lead digital initiatives across SEO, paid media, social media, content, analytics and marketing automation.
- Develop digital strategies based on client requirements, market trends and business objectives.
- Monitor campaign performance, client engagement and key digital KPIs.
- Lead, mentor and develop the in-house digital marketing team.
- Manage priorities,



workflows and deliverables to ensure timely and high-quality execution.
- Work closely with Partners, Directors and internal teams to understand client requirements and deliver appropriate solutions.
- Present performance updates, insights and recommendations to senior management and clients.
- Explore AI, automation, analytics and emerging digital technologies to improve client outcomes.

Requirements

- 10 years of experience in Digital Marketing, Digital Growth, Account Management, Client Success or a related field.
- Proven experience in a senior/leadership role.
- Strong experience managing existing enterprise/B2B clients and maintaining long-term relationships.
- Experience in client retention, account growth, cross-selling or customer success.
- Strong knowledge of digital marketing and performance marketing.
- Excellent leadership, communication, presentation and stakeholder management skills.
- Commercially minded with a solid focus on client satisfaction and long-term relationships.
- Professional services, consulting or technology experience is preferred.

📌 Digital Growth & Client Success Leader (Bengaluru)
🏢 HLB HAMT - Audit, Tax, Advisory u0026amp; Consulting
📍 Bengaluru