About The Company

Snapfix is on a mission to simplify the world's operations. We build the world's most user-friendly platform for managing maintenance, inspections, and daily operations through photos, messages, and checklists. Hotels, facilities, and teams across the globe rely on Snapfix to get things done, fast.

About The Role

As our first dedicated DevOps engineer, you'll take primary ownership of our infrastructure and delivery processes while continuing to build backend services. This is a hands-on individual contributor role, roughly 70% DevOps and 30% backend engineering, working with our international engineering team.

Your first priority will be to understand our current setup, identify the biggest opportunities, and turn them into a practical improvement roadmap. Datadog is already in place. You'll establish CI/CD and infrastructure as code, and introduce containerization where it adds value. You'll help choose the tools and approach that fit our stage of growth.

Qualifications

We are seeking a candidate with over 5 years of experience in DevOps, platform, or backend engineering, with substantial hands-on responsibility for production infrastructure. You should have a proven track record of implementing impactful improvements, automating deployment processes, and managing scalable, reliable systems.

Experience with cloud platforms, Linux systems, networking, and troubleshooting is essential. Additionally, proficiency in building and maintaining production services in PHP, Python, or Node.js, along with strong SQL/MySQL skills, is required. Familiarity with tools such as GitHub Actions, Terraform, Docker, and container orchestration is highly desirable.

Excellent communication skills, especially in explaining technical decisions and documenting work, are crucial for effective collaboration across time zones.

Responsibilities

- Choose the right improvements: Assess reliability, security,



deployment workflows, and costs. Prioritize changes by customer impact, risk, and effort, then deliver them.
- Make releases repeatable: Build CI/CD pipelines and reproducible environments, automate manual work, and make deployments and rollbacks safer.
- Keep infrastructure reliable and scalable: Own hosting, networking, and capacity planning. Set reliability targets with the team, improve Datadog alerts, and resolve bottlenecks while controlling costs.
- Strengthen security and recovery: Improve access controls, secrets management, and patching. Establish and test backups, restores, and disaster recovery plans.

- Stay hands-on with the backend: Build secure APIs and services, enhance MySQL performance, and maintain meaningful tests and readable code.
- Build shared operational capability: Document runbooks, share operational knowledge, lead incident investigations, and participate in on-call rotations, including incident response outside working hours.

Advantages Joining Snapfix offers the opportunity to work in a dynamic, creative environment with a focus on growth and impact.

We provide competitive compensation packages, flexible working arrangements, and the chance to collaborate with a talented international team. You will have access to ongoing learning and development opportunities, as well as the chance to shape the future of our platform and infrastructure. Our culture emphasizes transparency, continuous improvement, and a commitment to excellence, ensuring you can thrive professionally and personally.

Equal Opportunity

Snapfix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive setting for all employees. We do not discriminate based on race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law. We believe that diverse teams foster innovation and drive our success, and we encourage applicants from all backgrounds to apply.

📌 DevOps Engineer (India)
🏢 taskverse
📍 India