Role & responsibilities The Deputy Manager HR Technology and MIS Analyst will drive HR reporting, workforce analytics, and HR technology support to enable data-driven decision-making across the organization. The role is responsible for managing HR dashboards and MIS, ensuring data accuracy and governance, supporting SAP SuccessFactors administration and enhancements, and delivering actionable people insights to business and HR stakeholders. The incumbent will partner with cross-functional teams to optimize HR processes, enhance system effectiveness, drive reporting automation, and support HR technology initiatives that improve operational efficiency and employee experience.

HR Analytics, Workforce Insights & Reporting

- Manage and deliver HR dashboards, scorecards, and management reports covering key workforce and people metrics.
- Provide data-driven insights, trend analysis, and actionable recommendations to support strategic business and HR decision-making.
- Develop and maintain standardized as well as ad hoc reports for leadership, HR stakeholders, and business teams.
- Ensure timely, accurate, and high-quality reporting with a robust focus on data integrity and governance.

Advanced Data Management & Automation

- Leverage advanced Excel capabilities including Power Query, Pivot Tables, XLOOKUP, complex formulas, dashboards, and data visualization techniques to drive analytics and reporting.
- Consolidate, validate, and transform large datasets from multiple HR systems and business sources into actionable insights.
- Drive data cleansing, reconciliation,



and quality assurance processes to ensure reporting accuracy and consistency.
- Identify automation opportunities and implement reporting efficiencies to enhance productivity and reduce manual interventions.

HR Technology & Digital Solutions Support

- Support the optimization of HR technology platforms and digital solutions across the employee lifecycle.
- Partner with HR, business stakeholders, and technical teams to deliver system enhancements, process improvements, and technology-driven HR initiatives.
- Coordinate system testing, deployment activities, and change management support for HR transformation projects.
- Ensure system effectiveness, process standardization, and data integrity across HR platforms.

SAP SuccessFactors Administration & Support

- Manage and support key SAP SuccessFactors processes, workflows, reporting, and employee data transactions.
- Act as the primary point of contact for system-related queries, issue resolution, and user support.
- Lead User Acceptance Testing (UAT), validation, and deployment activities for system enhancements and releases.
- Collaborate with vendors, technical teams, and stakeholders to drive continuous improvement and adoption of SuccessFactors capabilities.





Data Governance, Compliance & Continuous Improvement

- Ensure adherence to HR data governance standards, confidentiality requirements, and regulatory compliance guidelines.
- Establish and maintain documentation, reporting frameworks, process maps, and standard operating procedures.
- Identify reporting gaps, process inefficiencies, and system improvement opportunities to enhance HR service delivery.
- Support internal audits, compliance reviews, and leadership data requirements through robust reporting and governance practices.

Sustainability

- Promote judicious use of natural resources.
- Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.

Anti Bribery Management Systems (ABMS)

- Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.

a. Understanding of ethical standards and the importance of integrity in business practices.

Education

- Graduate/Postgraduate degree in Human Resources, Business Administration, Information Systems, Statistics, Analytics, or a or a global equivalent degree.

Experience

- 3 -6 years of relevant experience in HR reporting, MIS, HR technology, or HR analytics.
- Strong analytical and problem-solving skills with advanced proficiency in Microsoft Excel, expertise in MIS reporting and dashboard development, sound knowledge of SAP SuccessFactors, and the ability to manage and analyze large volumes of data with a high degree of accuracy and attention to detail.

📌 Deputy Manager HR Technology and MIS Analyst (Mumbai)
🏢 VFS Global
📍 Mumbai