Role & responsibilities

- Work on assigned dental insurance AR queues, including claims aging 090+ days, to drive timely resolution and cash collection

- Investigate unpaid, underpaid, and denied claims; identify root causes; correct and resubmit claims or file appeals as needed.

- Follow up with payers via phone, portal, and email; track timely filing limits and ensure all submissions meet deadlines.

- Review EOBs/ERAs to verify contractual allowances, detect underpayments, and initiate corrections or disputes

- Maintain complete and accurate documentation of all AR activity in the practice management system (PMS)

- Identify denial trends and report issues, system errors, or process gaps to the AR Manager/Revenue Cycle leadership.

- Collaborate with front-office and clinical teams to improve billing accuracy, eligibility verification, and pre-authorization workflows

Preferred candidate profile





- 1-3 years of recent experience in dental billing and/or dental AR (insurance follow-up, denials, payment posting).

- Solid knowledge of dental insurance plans, CDT coding, EOB/ERA interpretation, and common denial reasons.

- Hands-on experience with dental practice management and clearinghouse systems (e.g., Dentrix, Denticon, DentalXchange, or similar).

- Proficiency in Microsoft Excel/Google Sheets for basic reporting and tracking.

- Excellent written and verbal communication skills; comfortable interacting with payers and patients.

- High attention to detail, strong follow-through, and ability to prioritize by dollar value and timely filing risk.

- Ability to work independently, meet daily productivity/collection targets, and adapt to changing priorities

- Understanding of HIPAA and patient confidentiality requirements.

📌 Dental Accounts Receivable (AR) Specialist (Sahibzada Ajit Singh Nagar)
🏢 Wenour Enterprises
📍 Sahibzada Ajit Singh Nagar