REMOTE

Data Analyst –

- BOL Processing

ARDEM Data Services Private Limited

UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India

Telephone: (phone hidden)

Email: [email protected]

Position: Data Analyst –

- BOL Processing

Location: India

Work Mode: Work From Home

Employment Type: Full-Time

Shift Timing: 07:00 PM – 04:00 AM

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About The Role

ARDEM Data Services is looking for a detail-oriented and analytical Data Analyst –

- BOL Processing to support client operations by accurately processing and validating Bills of Lading (BOL) data in the client system.

The role involves reviewing source documents, extracting relevant information, entering data accurately into the client system, validating records, identifying discrepancies, and coordinating with internal teams for clarification and resolution.

The ideal candidate should have strong attention to detail, good communication skills, sound knowledge of MS Excel, and the ability to work independently while maintaining accuracy, productivity, and quality standards.

Key Responsibilities

BOL Data Processing

- Process Bills of Lading (BOL) accurately in the client-provided system.
- Review BOL documents and identify relevant data fields required for processing.
- Extract, enter, and update information accurately in the designated system.
- Ensure all required fields are completed correctly before submitting records.
- Follow defined process guidelines, work instructions, and client-specific requirements.
- Maintain consistency and accuracy while processing high volumes of documents.

Data Validation &

- Quality

- Verify entered information against source documents before final submission.
- Identify missing, incorrect, inconsistent, or duplicate information.
- Perform data validation and necessary corrections within the defined process.
- Maintain high levels of accuracy while meeting daily productivity targets.
- Escalate exceptions, unclear information, and process-related issues to the appropriate team.
- Follow quality control procedures and incorporate feedback to improve accuracy.

CRM / System Management

- Use Salesforce or similar CRM/business systems for data entry, tracking, and record management.
- Update records accurately and maintain data integrity within the system.




- Navigate multiple system screens and applications efficiently.
- Follow system-specific procedures for creating, updating, and reviewing records.
- Maintain proper documentation of exceptions and pending items.

Coordination &

- Communication

- Coordinate with internal teams for clarification, updates, and issue resolution.
- Communicate process-related concerns clearly and professionally.
- Escalate critical or unresolved issues within the defined turnaround time.
- Respond to internal queries related to assigned work.
- Maintain effective communication with team members and supervisors.

Productivity &

- Process Compliance

- Manage multiple tasks and priorities effectively.
- Complete assigned work within defined turnaround times.
- Consistently meet productivity, quality, and accuracy expectations.
- Follow company policies, process SOPs, security guidelines, and client requirements.
- Maintain confidentiality and appropriate handling of client information.
- Adapt to process changes, current instructions, and system updates.

Reporting &

- Documentation

- Maintain accurate records of completed and pending work.
- Provide required status updates to the reporting manager/team.
- Track exceptions, errors, and pending cases as required.
- Support the team in preparing operational reports and maintaining process documentation.

Required Skills

Technical Skills

- Good working knowledge of MS Excel.
- Ability to work with functions such as:
- VLOOKUP
- Pivot Tables
- Data Validation
- Sorting and Filtering
- Basic data formatting and analysis

- Experience working with Salesforce or similar CRM systems is preferred.
- Comfortable working with web-based applications and multiple systems simultaneously.

Professional Skills

- Excellent attention to detail.
- Strong written and verbal communication skills.
- Good analytical and problem-solving ability.
- Strong data-entry accuracy.
- Ability to identify discrepancies and inconsistencies.
- Good time-management and organizational skills.




- Ability to handle repetitive and high-volume data processing work.
- Ability to work independently with minimal supervision.
- Willingness to learn new processes, systems, and tools.

Eligibility &

- Experience

Education

- Bachelor’s degree in BSc, BCom, BTech, or a relevant discipline.

Experience

- Minimum 1+ year of experience in back-office operations, data processing, data entry, transaction processing, or similar roles.
- Experience in BOL, logistics, transportation, documentation, or related data-processing operations will be an advantage.

Performance Expectations The Selected Candidate Will Be Expected To

- Maintain high data accuracy and quality.
- Meet defined productivity and turnaround-time requirements.
- Follow SOPs and client-specific process requirements.
- Demonstrate consistent attention to detail.
- Proactively identify and escalate process issues.
- Maintain professional communication with internal stakeholders.
- Adapt quickly to process and system changes.

Work Environment

- Work Mode: Work From Home
- Shift: 07:00 PM – 04:00 AM
- The candidate must be comfortable working during the specified night shift.
- The role requires a dedicated and reliable work environment suitable for handling clientrelated data securely.
- The candidate should have the ability to work independently and maintain consistent productivity in a remote environment.

Technical Requirements For Work From Home

Laptop

- Screen Size: 14 inches
- Screen Resolution: FHD (1920 × 1080)
- Processor: Intel i5 or higher
- RAM: Minimum 8 GB –
- Mandatory
- Operating System: Windows Laptop

Internet

- Minimum Internet Speed: 100 Mbps or higher
- Stable and reliable internet connectivity is required for regular system access and uninterrupted operations.

Why Join ARDEM? ARDEM is a Business Process Outsourcing and Business Process Automation service provider serving clients across the USA and Canada. With more than two decades of experience, ARDEM focuses on delivering reliable, technology-enabled business process solutions while continuously improving its services and operational capabilities. This role provides an opportunity to work in a structured business process environment, develop expertise in data processing and client systems, strengthen analytical and Excel skills, and build a career in BPO and business process operations.

📌 Data Analyst – BOL Processing (India)
🏢 Ardem
📍 India