Customer Support Executive – Voice Location: Kakkanad, Kochi

Salary: ₹2.72 – ₹3.50 LPA

Qualification: Plus Two & Above

⚡ Joining: Immediate Joiners Preferred

Process: Retail Voice Support

Shift: Rotational | Night shifts common About the Role

We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns. Key Responsibilities

Handle inbound voice calls professionally.

Assist with customer/employee queries and requests.

Resolve issues or escalate when required.

Maintain accurate call records.

Deliver a positive customer experience. Requirements

Strong spoken English – CEFR B2 level .

Valuable listening and problem-solving skills.

Customer-focused attitude.

Comfortable with rotational shifts and week-offs.

Willing to work night shifts.

Immediate joiners preferred.

Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.

📌 Customer Support Specialist (Mumbai)
🏢 HireVibe Talent
📍 Mumbai