Customer Support Representative_Marathi/Telugu (Okhla Phase I)

Customer Support Representative_Marathi/Telugu (Okhla Phase I)

30 Sep
|
UNIVERSAL AGENCIES
|
Okhla Phase I

30 Sep

UNIVERSAL AGENCIES

Okhla Phase I

Candidates should have expert in Marathi or telugu language expert.

- Respond to customer queries in a timely and accurate way, via phone, email or chat

- Identify customer needs and help customers use specific features

- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

- Update our internal databases with information about technical issues and useful discussions with customers

- Monitor customer complaints on social media and reach out to provide assistance

- Share feature requests and effective workarounds with team members

- Inform customers about recent features and functionalities

- Follow up with customers to ensure their technical issues are resolved

- Gather customer feedback and share with our Product, Sales and Marketing teams

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Customer Support Representative_Marathi/Telugu (Okhla Phase I)
🏢 UNIVERSAL AGENCIES
📍 Okhla Phase I

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