- Handle incoming customer calls and enquiries professionally.
- Communicate with Kannada-speaking customers and understand their requirements.
- Provide accurate information regarding products, services, orders, and related queries.
- Follow up with customers regarding enquiries and requirements.
- Record customer details, enquiries, and follow-up status accurately.
- Coordinate with the Sales and Operations teams whenever required.
- Resolve basic customer complaints and escalate complex issues to the concerned team.
- Maintain daily customer call and follow-up reports.
- Ensure timely follow-up with customers.
- Maintain a professional and positive relationship with customers.
- Achieve assigned daily/weekly customer support and follow-up targets.
Required Skills
- Fluent Kannada communication is mandatory.
- Good verbal communication skills.
- Basic Tamil or English communication will be an added advantage.
- Basic computer knowledge.
- Ability to work as part of a team.
- Positive attitude and willingness to learn.
Contact HR- 70922 16111 Pay: ₹15,000.00 - ₹18,000.00 per month