The Support Executive will be responsible for providing first-level support to end users, handling incidents and service requests, troubleshooting basic hardware, software, network and application-related issues, and ensuring timely resolution or escalation in accordance with defined SLAs.
The resource will serve as the first point of contact for users and will be responsible for maintaining proper ticket records, providing regular updates and ensuring a positive end-user experience.
Qualification : Any graduate with valuable communication skills
Location : Vios Tower Wadala/Chembur Mumbai
📌 Customer Support Executive (Mumbai)
🏢 Sisl Infotech
📍 Mumbai
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