Customer Support Executive

Role: Customer Support Executive

Experience: Freshers & 6 Months BPO Experience

Joining: Immediate Joiners Preferred

Key Responsibilities

- Handle customer queries and provide accurate resolutions.
- Assist customers with their concerns in a qualified manner.
- Maintain a high level of customer satisfaction.
- Communicate effectively with customers and understand their requirements.
- Follow defined process guidelines and quality standards.
- Maintain accurate records of customer interactions.
- Escalate complex issues to the appropriate team when required.

Eligibility
- Freshers are eligible to apply.
- Candidates with 6 months or more BPO/Customer Support experience can also apply.
- Excellent verbal and written communication skills.
- Good customer-handling and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Comfortable working in rotational shifts.
- Immediate joiners will be preferred.

Skills Required
- Good English communication
- Customer handling skills
- Active listening
- Problem-solving ability
- Basic computer proficiency
- Positive attitude and willingness to learn

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📌 Customer Support Executive (Jaipur)
🏢 JMD Technologies
📍 Jaipur