We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service in an international call center environment. As a Customer Support Executive, you will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction.

Key Responsibilities

- Manage incoming calls and customer inquiries in a qualified manner.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.




- Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills

- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in customer service principles and practices.
- Experience in an international BPO or call center is preferred.
- Problem-solving skills and a customer-oriented mindset. If you are passionate about customer service and have the required skills, we encourage you to apply for this exciting opportunity to be part of our dynamic team.

This job is provided by Shine.com

📌 Customer Support Executive (Mira Bhayandar)
🏢 Kankei
📍 Mira Bhayandar