Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

30 Sep
|
JobTrade
|
Gurugram

30 Sep

JobTrade

Gurugram

HIRING MULTIPLE JOB OPENINGS Location: Gurgaon / Work From Office Employment Type: Full-Time Department: Sales | Customer Support | Travel/OTA Operations | Back Office Working Days: Monday to Saturday / Rotational Shifts (as applicable) Open Positions

- Inside Sales Executive – International Experience: 6 Months – 3 Years Salary: 25,000 – 32,000/month Process: International Voice – Outbound Sales

- Customer Support Executive – Voice/OTA Experience: 0–1 Year Salary: 21,000 – 25,000/month Process: Inbound / Select Outbound Voice

- Holiday Sales Executive – OTA Experience: 1–3 Years Salary: 23,500 – 28,000/month Process: Voice / Sales

- Back Office Executive – Travel/OTA Operations Experience: 1–3 Years Salary: 21,000 – 32,000/month GDS: Amadeus / Galileo / Sabre – Compulsory Key Responsibilities Handle customer calls, enquiries and sales opportunities

- Convert leads and achieve monthly sales targets

- Assist customers with flight, hotel and holiday bookings

- Handle booking modifications, cancellations, refunds and ticketing

- Maintain accurate customer/booking records in CRM

- Coordinate with internal teams, airlines, hotels and suppliers

- Resolve customer queries and provide timely solutions

- Follow company SOPs,



quality standards and TAT/SLA requirements Requirements Graduate in any discipline

- Excellent communication skills in English &
- Hindi

- Relevant experience in Sales, BPO, Customer Support, OTA, Travel or Back Office

- Strong customer-handling, problem-solving and negotiation skills

- Comfortable working in a target-driven environment

- Willingness to work from office and rotational shifts, where applicable

- GDS knowledge is mandatory for Travel Back Office roles What We Offer Competitive Salary Performance-Based Incentives Product &

- Process Training Career Growth Opportunities Chance to work with reputed Travel, OTA &
- International Process teams Apply Now Interested candidates can share their updated CV with: G&S; Career Consultancy Gaurav Verma [email protected] 91 (phone hidden) Role: Customer Service Industry Type: Recruitment / Staffing Department: Customer Success, Service &
- Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service &
- Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills

📌 Customer Support Executive (Gurugram)
🏢 JobTrade
📍 Gurugram

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