We are hiring a Customer Support Executive / Customer Experience Specialist for a leading financial services company in Kochi.

Key Responsibilities

- Handle inbound customer calls and queries professionally.
- Assist customers with account-related queries, transactions, trading processes and financial products.
- Resolve customer complaints and service requests promptly.
- Coordinate with internal teams for timely resolution of customer issues.
- Guide customers regarding products, services, account opening and trading processes.
- Maintain accurate customer interaction records in CRM.
- Follow company policies, regulatory requirements, data privacy and confidentiality standards. Customer_Support_Executive_Cust… Requirements:
- Bachelor’s Degree • Hindi speaking candidates required • Valuable English communication skills • Excellent customer service and client-handling skills • Knowledge of financial markets, trading and investment products • Good problem-solving and analytical skills • Comfortable working with CRM and digital platforms Customer_Support_Executive_Cust… Job Location: Padivattom, Kochi Job Type: Full-Time | Work From Office

📌 Customer Support Executive – Hindi Speaking (Ernakulam)
🏢 Trinity Skill Works
📍 Ernakulam