? Company Name : Creditsearch Pvt. Ltd. ? Job Title : Customer support Executive (Inbound & Outbound) ? Location : Hadapsar, Pune ? Experience - 2 Years We are looking for a Customer Support Executive to manage inbound and outbound calls, handle customer queries, and provide excellent customer service. The candidate should be able to communicate effectively, resolve issues efficiently, and ensure a positive customer experience.

Key Responsibilities Handle inbound calls from customers and address their queries or concerns Make outbound calls for follow-ups, feedback, or service-related communication Provide accurate information about products, services,



or processes Resolve customer complaints in a professional and timely manner Maintain proper records of customer interactions and transactions Escalate complex issues to the relevant department when required Ensure customer satisfaction and build strong relationships Meet daily/weekly call and performance targets Required Skills Valuable verbal and written communication skills Strong problem-solving ability Active listening and customer handling skills Basic computer knowledge (MS Office, CRM tools) Ability to work in a fast-paced environment Patience and a positive attitude Qualifications Minimum: 12th pass / Graduate in any discipline Prior experience in customer service or call center is preferred Note :

- Priority for Candidates Fluent in English :
- Preference will be given to candidates who knows either one of the languages Kannada /Tamil/ Telugu/Gujarat/ Malayalam

📌 Customer Support Executive (Pune)
🏢 CREDITSEARCH
📍 Pune