We are hiring Customer Support Executives for our Chat Process. The selected candidates will be responsible for assisting customers through online chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer queries through live chat.
- Provide accurate and professional responses to customers.
Eligibility:
- Freshers and experienced candidates can apply
- Resolve customer issues within the defined turnaround time.
- Maintain proper communication and customer service standards.
- Document customer interactions and update relevant information.
- Escalate complex issues to the appropriate team when required.
- Achieve process-related quality and productivity targets.
Pay: ₹20,000.00 - ₹26,000.00 per month
Benefits
- Adaptable schedule
- Paid sick time
- Provident Fund