Customer Support Associate – JaipurLocation: Jaipur, Rajasthan

Work Mode: Work From Office

Experience: Minimum 6 Months of Experience in International Voice Process

Salary: ₹30,000 – ₹35,000 CTC per month

Working Days: 5.5 Days

Shift: Night Shift / Rotational Shift

Transport: Cab Facility

Job OverviewWe are currently hiring Customer Support Executives for our Jaipur location. Candidates must have a minimum of 6 months of experience in an International Voice Process and possess excellent communication and customer-handling skills.

The ideal candidate should be comfortable working in night or rotational shifts and be willing to work from the Jaipur office.

Key Responsibilities

- Handle customer queries through voice channels as per process requirements.
- Provide accurate and timely resolutions to customer concerns.
- Maintain a high level of customer satisfaction and service quality.
- Understand customer requirements and provide appropriate solutions.
- Maintain proper documentation and update customer information in the system.
- Follow company policies, process guidelines, and quality standards.
- Achieve assigned performance and productivity targets.
- Escalate complex issues to the appropriate team whenever required.

Eligibility Criteria




- Minimum 6 months of experience in an International Voice Process is mandatory.
- Excellent verbal and written communication skills.
- Strong customer-handling and interpersonal skills.
- Good listening and problem-solving abilities.
- Comfortable working in night shifts or rotational shifts.
- Basic computer knowledge and familiarity with MS Office.
- Candidates should be willing to work from the Jaipur office.
- Immediate joiners or candidates with a short notice period will be preferred.

Salary & Advantages
- CTC: ₹30,000 – ₹35,000 per month
- Cab Facility
- 5.5 Days Working
- Night Shift / Rotational Shift
- Professional and growth-oriented work environment
- Career growth opportunities
- Training and onboarding support

Why Join Us?
- Attractive salary package
- Both-side transportation facility
- Opportunity to work in an international customer service environment
- Career growth and learning opportunities
- Professional work environment

Interested CandidatesIf you have at least 6 months of International Voice Process experience and are interested in building your career in Customer Support, share your updated CV or apply for this position. Contact Details: (phone hidden)(Rohit Mishra)

[email protected]

📌 Customer Support Associate - International Voice (Jaipur)
🏢 Ecliptic Insight Ventures
📍 Jaipur