Salary: ₹20,000 – ₹25,000 per month

Why this role is perfect for you:

This is not a typical BPO or scripted customer support role. At HealthTick, we focus on building genuine relationships with users and helping them stay consistent in their health journey. If you’re someone who enjoys talking to people, helping them solve problems, and wants to build a strong foundation in customer support, sales, and communication, this role is a excellent place to begin.

You’ll work onsite with a supportive team while enjoying a flexible, trust-based work culture with no micromanagement, just ownership and learning.

Role

Customer Relations ExecutiveLocation

NX One, Noida Extension (near Gaur City)Working Days:

6 days a weekJoining:

Immediate

About HealthTick:At HealthTick , we’re redefining health and fitness. We believe staying healthy doesn’t require extreme diets or exhausting workouts.

Using Behavioural

Science, AI, and Human Coaching, we help people build sustainable healthy habits in just 10 minutes a day.We’ve already helped thousands of users achieve their health goals—and now we’re growing fast.

About Role:As a Customer Relations Executive,



you’ll be the first point of contact for our users and play a key role in their journey with HealthTick.

You will:Respond to user queries via chat, calls, and emailHelp users understand our programs and convert enquiries into enrolments via chatSupport existing (paid) users and ensure a smooth experienceProactively reach out to users for feedback and insightsResolve app issues, payment concerns, and plan-related questionsTrack and follow up on customer issues until resolutionWork closely with internal teams to solve user problems fasterShare ideas to improve customer experience and reduce repeated queries.

What we are looking for:Freshers are welcome!

This role is ideal for freshers or early-career professionals who want to learn and grow.

You’ll do well if you have:Good communication skills in English and HindiConfidence to explain and convince users via chatA problem-solving mindset, not just answering questionsEmpathy, patience, and a people-first attitudeAbility to manage multiple chats or callsSelf-responsibility—we trust you to manage your work(Bonus) A background in health, fitness, or wellness

Salary offer:20-25k

📌 Customer Success Executive (Mumbai)
🏢 Health Tick
📍 Mumbai