Customer Service Representative (Gurugram)

Customer Service Representative (Gurugram)

30 Sep
|
VHiMS
|
Gurugram

30 Sep

VHiMS

Gurugram

Customer Support & Sales Executive

Position: Customer Support & Sales Executive

CTC: ₹25,000 per month

Working: 5 Days a Week

Week Off: 2 Rotational Week Offs

Rotational Shifts

Job Overview

We are looking for confident and customer-focused Customer Support & Sales Executives with strong international voice/customer service experience. The ideal candidate should have excellent communication skills and the ability to handle customer interactions while identifying and converting sales opportunities.

Requirements

- C1-level English communication with excellent verbal and interpersonal skills.
- Minimum 6 months of relevant international experience in Customer Support, Sales, International BPO, Voice Process, or similar roles.
- Strong customer-handling and sales skills.
- Candidates must have complete knowledge of the CRM/tools used in their previous organization.
- Candidates should be able to confidently explain the CRM, tools, workflow, and processes they have worked on during the interview.
- Good problem-solving and objection-handling abilities.
- Comfortable working in rotational shifts, including odd hours.
- Ability to achieve customer service and sales targets.

Key Responsibilities

- Handle customer queries and provide professional solutions.




- Communicate with international customers through voice/customer support channels.
- Understand customer requirements and recommend suitable products/services.
- Identify sales opportunities and convert leads into successful sales.
- Handle customer objections and resolve issues effectively.
- Maintain accurate customer information and interactions in the CRM.
- Follow company processes, quality standards, and sales targets.
- Deliver an excellent customer experience while meeting individual and team KPIs.

Why Join Us?

- ₹25,000 CTC
- 6 Days Working
- Rotational Week Offs
- Rotational Shifts
- One-way cab facility in Odd Hours
- Opportunity to work in an International Customer Support & Sales workplace

To Apply Contact HR Saqib: +91 (phone hidden)

Email: [email protected]

Subject: "Application for International Sales Executive - Gurugram"

Pay: Up to ₹25,000.00 per month

Benefits

- Health insurance
- Provident Fund

Application Question(s):
- Comfortable with Work from Office

Language:
- English (Required)

Location:
- Gurgaon H.O, Gurugram, Haryana (Required)

Work Location: In person

📌 Customer Service Representative (Gurugram)
🏢 VHiMS
📍 Gurugram

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