JobShop is hiring enthusiastic and customer-focused candidates looking to build a successful career in the BPO / Customer Support industry.
Job Role
Customer Support Executive Voice Process
Salary
Up to 6.5 LPA + Incentives
Eligibility
- Any Graduate / Undergraduate
- Freshers & Experienced candidates can apply
- Good English communication skills
- Basic computer knowledge
- Willingness to work in rotational shifts
- Willingness to work from office
Roles & Responsibilities
- Handle customer queries through voice calls professionally.
- Provide accurate information and resolve customer concerns.
- Maintain a positive and customer-friendly approach.
- Update customer interactions in the system.
- Meet quality and productivity targets.
- Follow process guidelines and company policies.
Skills Required
- Good verbal communication
- Active listening skills
- Problem-solving ability
- Customer-focused attitude
- Quick learner with a positive mindset
- Team player
Benefits
- Market-competitive salary
- Performance-based incentives
- Paid training
- Career growth opportunities
- Supportive work environment