Location: NX One Business Park, Tech Zone 4, B-206 2nd Floor, Tower - 3, Amrapali Dream Valley, Greater Noida, Uttar Pradesh 201306

Experience: 0–2 Years

About the Role

We are looking for a friendly, proactive, and customer-focused Customer Service Executive to join our team. The candidate will be responsible for handling client communication, resolving queries, coordinating with internal teams, and ensuring a smooth customer experience.

Key Responsibilities

- Handle customer queries through calls, WhatsApp, email, and other communication channels.
- Understand customer requirements and provide timely solutions.
- Coordinate with internal teams to resolve customer concerns and requests.
- Maintain regular communication and follow-ups with clients.
- Track customer issues and ensure they are resolved within the required timeline.
- Maintain customer records, feedback, and communication details.
- Build positive and professional relationships with customers.




- Escalate complex issues to the concerned team when required.
- Support the team in improving overall customer satisfaction.

Requirements
- Good communication and interpersonal skills.
- Comfortable speaking with customers over calls and messages.
- Good command of English and Hindi.
- Basic knowledge of MS Office/Google Workspace.
- Ability to multitask and manage multiple customer queries.
- Positive attitude with positive problem-solving skills.
- Freshers can also apply.

What We Offer
- Supportive and collaborative work environment.
- Learning and growth opportunities.
- Exposure to client communication and digital marketing operations.
- Professional development opportunities.

? Apply Now: Send your CV to [email protected].

📌 Customer Service Executive (Noida)
🏢 AMARI
📍 Noida